American Airlines self-service check-in now in Santo Domingo, Santiago, Puerto Plata

http://www.dominicantoday.com/dr/tou...mingo-Santiago

Santo Domingo- American Airlines announced the installation of self service check-in machines in front of the carrier’s service counters, in the Santo Domingo, Santiago and Puerto Plata airports.

American Airlines said the machines feature passport readers to expedite the airport check-in process for travelers, making it more flexible and faster.

“We know that our passengers will enjoy the convenience, speed and reliability of this self-check in service, with which they can choose their seat, tag their luggage and register for flight,” said Oliver Bojos, American Airlines director in Dominican Republic. "As always our agents will be available to attend those who wish to make their check-in the traditional manner.”

How does it work?

The passenger begins by passing their passport or through inserting their credit card through reader in the machine and selecting their itinerary.

If the passenger is traveling with passport which the machine cannot read, they should simply follow the instructions on the machine’s screen to do so manually.

After completing the identification process, a boarding pass will be printed.

If a passenger requires some assistance during the process to verify the visa, travel documents, error in the name and expired passports, agents are available to help them complete the transaction.

If they have luggage to check, the self-service can also be used:

You go through the check-in with the automatic machine and then register suitcases in the counters designated “Luggage Only”, the same ones used for people who check-in via the Website or in some of the American Airlines service offices.

AA agents may require a review of your travel documents before finalizing your check-in process. For more information on the self-service, visit http://www.aa.com.do/i18n/urls/selfService.jsp