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Thread: Careful of Adventure Rent-A-Car

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    Careful of Adventure Rent-A-Car

    I've rented from Adventure on my last 8 trips or so and never had a problem until my last trip. I was way over charged, normally when you make a reservation on their website, you receive a confirmation email with the price on it. Well last time I did not receive that email so I emailed again asking what happened and was told we have all your info however we are having a problem with the website. O.k. the Honda CRV was quoted on there website at $59.00 a day. That is what I always paid.

    When I returned the car on my last trip they charged me $89.00 a day. I wasn't too happy and complained to Jason that what they did wasn't right. I also told him I would never rent from them again, as it was I was renting from them every 3 months. He told me he would work on something and call me. Well 2 days later when I was back in the U.S. he did call and say he worked out a $100.00 credit for me and the next rental would be at $49.00 a day.

    This was only a few weeks ago January 17th is when I returned the car. To this day I still haven't seen the charge on my card. They never even charged me for the rental. I don't know what happened. Now here is my dilema, I am going to be back in the D.R. next week and need to rent a car. So I emailed them my reservation and again did not receive my confirmation email with the price.

    What do I do now? Should I not bring it to their attention and rent from National?
    "The Brinks Truck Never Follows The Hearse"

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  3. #2
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    Re: Careful of Adventure Rent-A-Car

    O screw that! I would have disputed the charge on my credit card immediately. I would also not rent from until they refunded what they owe me.

    Then I would always need a confirmation of price before renting from them in the future.
    Retired in 2009. **sniff***

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    Re: Careful of Adventure Rent-A-Car

    Quote Originally Posted by howudoen View Post
    I've rented from Adventure on my last 8 trips or so and never had a problem until my last trip. I was way over charged, normally when you make a reservation on their website, you receive a confirmation email with the price on it. Well last time I did not receive that email so I emailed again asking what happened and was told we have all your info however we are having a problem with the website. O.k. the Honda CRV was quoted on there website at $59.00 a day. That is what I always paid.

    When I returned the car on my last trip they charged me $89.00 a day. I wasn't too happy and complained to Jason that what they did wasn't right. I also told him I would never rent from them again, as it was I was renting from them every 3 months. He told me he would work on something and call me. Well 2 days later when I was back in the U.S. he did call and say he worked out a $100.00 credit for me and the next rental would be at $49.00 a day.

    This was only a few weeks ago January 17th is when I returned the car. To this day I still haven't seen the charge on my card. They never even charged me for the rental. I don't know what happened. Now here is my dilema, I am going to be back in the D.R. next week and need to rent a car. So I emailed them my reservation and again did not receive my confirmation email with the price.

    What do I do now? Should I not bring it to their attention and rent from National?
    Quote Originally Posted by moshy2k View Post
    O screw that! I would have disputed the charge on my credit card immediately. I would also not rent from until they refunded what they owe me.

    Then I would always need a confirmation of price before renting from them in the future.

    id rent again ,since they didn't charge u.

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    Re: Careful of Adventure Rent-A-Car

    Yeah, just play dumb and rent again from them. If they overcharge u again, well, then get pissed off. Did you confirm your booking howudeon? I am now leaning towards feb 12th. Hopefully we can hit the casino and la passions together. Ill pay the gas and beers, you buy the chicas

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    Re: Careful of Adventure Rent-A-Car

    Sorry, fair is fair. You need to straighten out the no charge problem first. Show them you are a honest and respectable person.

    At the same time, inform them you haven't received a confirmation of your reservation yet. Don't do it through the website, do it via email directly to the guy.

    Always take the high road.
    If you think it's love try not paying in the morning..

    "Do not regret growing older. It is a privilege denied to many."

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    Re: Careful of Adventure Rent-A-Car

    I would call Jason directly. Make sure he is still aware of the $100 credit and $49/day.
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  8. #7
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    Re: Careful of Adventure Rent-A-Car

    Quote Originally Posted by MrHappy View Post
    Sorry, fair is fair. You need to straighten out the no charge problem first. Show them you are a honest and respectable person.

    At the same time, inform them you haven't received a confirmation of your reservation yet. Don't do it through the website, do it via email directly to the guy.

    Always take the high road.
    I would agree with you however they boned me on the price, overcharging me by $210.00 and I did email them about the new reservation and still have not heard back from them.

  9. #8
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    Re: Careful of Adventure Rent-A-Car

    Quote Originally Posted by howudoen View Post
    I've rented from Adventure on my last 8 trips or so and never had a problem until my last trip. I was way over charged, normally when you make a reservation on their website, you receive a confirmation email with the price on it. Well last time I did not receive that email so I emailed again asking what happened and was told we have all your info however we are having a problem with the website. O.k. the Honda CRV was quoted on there website at $59.00 a day. That is what I always paid.

    When I returned the car on my last trip they charged me $89.00 a day. I wasn't too happy and complained to Jason that what they did wasn't right. I also told him I would never rent from them again, as it was I was renting from them every 3 months. He told me he would work on something and call me. Well 2 days later when I was back in the U.S. he did call and say he worked out a $100.00 credit for me and the next rental would be at $49.00 a day.

    This was only a few weeks ago January 17th is when I returned the car. To this day I still haven't seen the charge on my card. They never even charged me for the rental. I don't know what happened. Now here is my dilema, I am going to be back in the D.R. next week and need to rent a car. So I emailed them my reservation and again did not receive my confirmation email with the price.

    What do I do now? Should I not bring it to their attention and rent from National?
    Quote Originally Posted by howudoen View Post
    I would agree with you however they boned me on the price, overcharging me by $210.00 and I did email them about the new reservation and still have not heard back from them.

    am i missing something here??

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    Re: Careful of Adventure Rent-A-Car

    Quote Originally Posted by sicpup71 View Post
    am i missing something here??
    I've only been back 2 weeks and still haven't seen the charge on my card. Knowing how slow things are done down there, I'm sure that charge will show up on my card.

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