This is what is clear about Spirit. At its best it is a low cost alternative where you get shoddy service and a general cheap, cattle car experiance for your lower fare. This, of course, is if you are lucky and have no fuck ups. At the other extreme you have
FUBAR situations like the one described above. I have flown with them once, and have two more flights booked. I have not paid for any of these flights, always using miles from their credit card and reward plan. I'm hoping to use any miles I have left to but the frint seat on some of my flights, leave myself without miles and ditch the card ASAP.
I know this airline has worked out great for some guys, but it seems that you need to a) live in or near Ft. Lauderdale b) be retired or have an extremely flexible life style and c) be willing to "get what you pay for."
I'm saddened that United has eaten Continental, as I had had good experiances with them and United doesn't have such a good reputation.
OTOH the Star Aligance program is extensive and hopefully I will be able to continue to make all or most of my flights on the reward system.
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