NewsWhore
05-13-2008, 05:30 PM
The Center for Exports and Investment (CEI-RD) says that 57 call centers are currently operating in the DR. Eddy Martinez of CEI-RD feels that there is potential for the number of call centers to double in the next two years. He says that approximately 25,000 Dominicans are employed in call centers and forecasts that by 2014, as many as 200,000 could be employed in this sector. Martinez said that the DR has been the Latin American leader in attracting call center business. Other world leaders are the Philippines, India, Germany and Ireland. He said that these business are entry-level jobs for young Dominicans, and wages are around RD$20,000 for agents.
The CEI-RD recently signed an agreement with the Contact Center Institute of the Americas (CCI) to train more Dominicans for these jobs. INFOTEP will be the local training counterpart.
More... (http://www.dr1.com/index.html#10)
The CEI-RD recently signed an agreement with the Contact Center Institute of the Americas (CCI) to train more Dominicans for these jobs. INFOTEP will be the local training counterpart.
More... (http://www.dr1.com/index.html#10)