NewsWhore
09-18-2009, 02:20 PM
Call in to gripe. President Leonel Fernandez inaugurated the government complaints line last night. Citizens can now report problems and make complaints by telephone or Internet 24 hours a day, 365 days a year.
Fernandez cut the symbolic ribbon and launched the 311 System in the Cariatides Hall of the Presidential Palace. Present were his wife, Margarita Cedeno, Vice President Rafael Alburquerque and ministers Cesar Pina Toribio and Luis Manuel Bonetti.
Also present was Marino Vinicio Castillo, director of the government ethics program, and the director of the Presidential Office for Technologies in Communication and Information, Domingo Tavarez.
The 311 System will enable complaints and reports to be channeled directly to the corresponding entity.
Pina Toribio said that the new system seeks to assist the government in solving problems of its citizens.
The Internet address for submitting requests is www.311.gov.do (http://www.311.gov.do)
A form needs to be filled out, which will be then sent to the corresponding government department.
Pina Toribio, said that for instance, if the complaint is about government corruption, it would be sent to the Department for the Persecution of Administrative Corruption and to the Presidential Ministry.
He said that the forms do require a person to identify themselves with their "cedula" number, or in the case of foreigners, their passport number. But he said the complaints would be handled in a secure and confidential manner.
More... (http://www.dr1.com/index.html#2)
Fernandez cut the symbolic ribbon and launched the 311 System in the Cariatides Hall of the Presidential Palace. Present were his wife, Margarita Cedeno, Vice President Rafael Alburquerque and ministers Cesar Pina Toribio and Luis Manuel Bonetti.
Also present was Marino Vinicio Castillo, director of the government ethics program, and the director of the Presidential Office for Technologies in Communication and Information, Domingo Tavarez.
The 311 System will enable complaints and reports to be channeled directly to the corresponding entity.
Pina Toribio said that the new system seeks to assist the government in solving problems of its citizens.
The Internet address for submitting requests is www.311.gov.do (http://www.311.gov.do)
A form needs to be filled out, which will be then sent to the corresponding government department.
Pina Toribio, said that for instance, if the complaint is about government corruption, it would be sent to the Department for the Persecution of Administrative Corruption and to the Presidential Ministry.
He said that the forms do require a person to identify themselves with their "cedula" number, or in the case of foreigners, their passport number. But he said the complaints would be handled in a secure and confidential manner.
More... (http://www.dr1.com/index.html#2)