NewsWhore
10-02-2009, 02:20 PM
Number portability means that Dominican telephone users now own their telephone number. In other words, they can pick up their number and move to a new service provider. The idea is for telecommunications companies to strive harder to provide a good service to keep their clients. But what seems to be happening is that each provider is trying to make the other company look bad.
The Orange Telecommunications Company apologized to the public yesterday, Thursday, for the problems that some of its clients were experiencing. Orange attributes these to issues of interconnecting with other service providers. In a press release published in most national newspapers, Orange explained that the problems developed on Wednesday afternoon. They added that their technical team was able to resolve the issues successfully and they continue working to prevent a repetition of similar incidents. They ended by reiterating their commitment to provide high quality service to the public.
At the same time, the Dominican Telephone Company (CODETEL) reported that since Monday its clients have been experiencing problems accessing phone numbers belonging to Orange. Codetel said that despite numerous reports submitted to the Orange technical team since early Monday morning, the tests on call successes indicated that the situation has not been solved completely and that their clients continued to report problems.
A day and a half after the start of numerical portability, Spanish company El Corte Ingles registered 980 requests from customers wanting to switch to another company. Jose Rafael Vargas, president of the Dominican Telecommunications Institute (Indotel), considered this to be an "impressive acceptance of number portability by customers".
More... (http://www.dr1.com/index.html#12)
The Orange Telecommunications Company apologized to the public yesterday, Thursday, for the problems that some of its clients were experiencing. Orange attributes these to issues of interconnecting with other service providers. In a press release published in most national newspapers, Orange explained that the problems developed on Wednesday afternoon. They added that their technical team was able to resolve the issues successfully and they continue working to prevent a repetition of similar incidents. They ended by reiterating their commitment to provide high quality service to the public.
At the same time, the Dominican Telephone Company (CODETEL) reported that since Monday its clients have been experiencing problems accessing phone numbers belonging to Orange. Codetel said that despite numerous reports submitted to the Orange technical team since early Monday morning, the tests on call successes indicated that the situation has not been solved completely and that their clients continued to report problems.
A day and a half after the start of numerical portability, Spanish company El Corte Ingles registered 980 requests from customers wanting to switch to another company. Jose Rafael Vargas, president of the Dominican Telecommunications Institute (Indotel), considered this to be an "impressive acceptance of number portability by customers".
More... (http://www.dr1.com/index.html#12)