NewsWhore
03-03-2010, 02:20 PM
Following a recent series of outages in the Codetel/Claro mobile service notably widespread on the 15th, 16th and the 26th of February and the 1st of March of this year, the Dominican Telecommunications Institute (Indotel) board of directors decided, during their 2 March meeting, to issue a deadline for Codetel to explain its plans to compensate customers for the recent loss of service.
The board also approved the start-up of work to review the General Regulations for Telephone Service that will emphasize the rights of customers and their right to be compensated for loss of service due to breakdowns that affect the principle of continuous service. Indotel president Jose Rafael Vargas told reporters that all customers have a right to be compensated, no matter which plan they were on, if their service is interrupted.
More... (http://www.dr1.com/index.html#6)
The board also approved the start-up of work to review the General Regulations for Telephone Service that will emphasize the rights of customers and their right to be compensated for loss of service due to breakdowns that affect the principle of continuous service. Indotel president Jose Rafael Vargas told reporters that all customers have a right to be compensated, no matter which plan they were on, if their service is interrupted.
More... (http://www.dr1.com/index.html#6)