NewsWhore
12-27-2011, 04:10 PM
Customers of the electricity company who suspect that their neighbor is stealing their electricity, or that they have manipulated their electricity meter without their knowledge and their electric bill has gone up, should note that the country now has an independent laboratory for their electric meters to be tested without having to go to the electricity distributor. After two years of service, the Laboratory for Measuring Electricity (Lamedig), part of the General Directorate of Regulations and Quality Systems (Digenor) has checked out more than 52,000 electricity meters - an average of 71.2 per day - as a result of complaints by customers for high bills, for the Superintendent of Electricity and for the electricity distributors themselves. As a result of their testing, they found that 20% of the meters (10,400) were damaged or otherwise tampered with, and this meant higher electric bills.
At the overall level, as of November of this year, the Superintendent of Electricity received via Protecom some 16,337 complaints and 14,618 were resolved in favor of the client. The General Law of Electricity (125-01) establishes that the distributors are obliged to return in credits on the electricity bills of clients who presented their complaints for high consumption, over measurement, change of rates, irregular or commercial outages that are proven to be well founded. What this all means is that the customers are no longer at the mercy of the distributors, but are authorized to file complaints about their bills with the Superintendent of Electricity, if they believe that their meters are not working properly.
More... (http://www.dr1.com/index.html#7)
At the overall level, as of November of this year, the Superintendent of Electricity received via Protecom some 16,337 complaints and 14,618 were resolved in favor of the client. The General Law of Electricity (125-01) establishes that the distributors are obliged to return in credits on the electricity bills of clients who presented their complaints for high consumption, over measurement, change of rates, irregular or commercial outages that are proven to be well founded. What this all means is that the customers are no longer at the mercy of the distributors, but are authorized to file complaints about their bills with the Superintendent of Electricity, if they believe that their meters are not working properly.
More... (http://www.dr1.com/index.html#7)